FREQUENTLY ASKED QUESTIONS
Company
What is your company’s mission?
Our mission is to provide customers with high-quality machining products and services worldwide while continuously improving our processes and capabilities.
How long has your company been in business?
We have been in business for over ten years and have served thousands of customers in various industries.
What certifications does your company hold?
Our company is ISO 9001 certified, which ensures that we meet international standards for quality management systems.
What is your company’s return policy?
We offer a 30-day return policy for most products, as long as they are in new and unused condition. Some products may have additional requirements or restrictions, so we recommend checking the product page or contacting our customer service team for more information.
Zero Point System
What is the warranty period for your Zero Point System?
We offer a 2-year warranty for our Zero Point System, which covers any quality issues that may arise. If you experience any problems with your system, we will replace it at no additional cost.
How does the Zero Point System work?
We can work with you to design and manufacture a custom Zero Point System that meets your requirements. Our engineering team has years of experience in creating customized solutions for various industries.
Can you provide custom solutions for my specific application?
We can work with you to design and manufacture a custom Zero Point System that meets your requirements. Our engineering team has years of experience in creating customized solutions for various industries.
How do I install and maintain my Zero Point System?
We provide detailed installation and maintenance instructions with every system and online resources and support. Regular maintenance is important to ensure your system’s optimal performance and longevity.
Milling Cutter Grinder
How often should I sharpen my milling cutters?
The frequency of sharpening depends on various factors, including the type of material being cut and the intensity of use.
CNC Machining
What materials can be machined using your CNC machines?
Our CNC machines can machine various materials, including metals, plastics, and composites. We have experience working with various alloys, such as aluminum, steel, and titanium.
What is the accuracy of your CNC machines?
Our CNC machines can achieve high levels of accuracy and repeatability, with tolerances as low as 5μ. However, the actual accuracy will depend on a variety of factors, including the complexity
Get in touch with our expert
If you are interested in our product, please feel free to contact us